Responsible Gaming

At xbji Responsible Gaming — Keep the fun. Keep the control.

Gaming should be fun, not stressful. xbji believes every player should know their limits, consider their family, and play mindfully. On this page you'll find all the protection tools and guidelines you need.

18+ Only Set Your Own Limits 24/7 Support Self-Exclusion Benefits

Our Responsible Gaming Commitment

What We Do to Support Responsible Gaming at xbji

Setting a Deposit Limit

At xbji, you can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, but increasing them requires a 24-hour waiting period.

Session Time Control

Decide how long you want to play before you start. xbji's session limit tool lets you set an automatic logout after a fixed period of time. Make every minute count.

Reality Check Reminder

Xbji sends periodic pop-up reminders letting you know how long you've been playing and how much you've spent. These small nudges help keep you aware.

Self-Exclusion Benefits

If you feel you need a break, xbji's self-exclusion feature lets you temporarily close your account for anywhere between 30 days and up to 5 years. During this period, no bonus or promotional messages will be sent to you.

Gaming History Review

Your full betting history, win/loss details, and spending summary are available to view at any time. Track your activity and stay within your limits.

Minor Protection

Xbji follows strict age verification procedures. No one under 18 is permitted to create an account or play. Parents are advised to use PIN locks on shared family devices.

Xbji Responsible Gaming Tools

These tools are always available in your account settings

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately; increases require a 24-hour waiting period.

Betting Limit

Set your own maximum bet amount for a single session or a defined time period.

Session Time Limit

Set a daily limit on how long you play. Once the time is up, you'll be logged out automatically.

Cooling-Off Period

Take a temporary break of 24 hours to 6 weeks. Your account remains active during this time, but deposits will not be possible.

Self-Exclusion

For a longer break, keep your account closed for anywhere between 30 days and 5 years. No promotional messages will be sent during this period.

Loss Limit

The game will automatically stop if your losses exceed a set amount. Keep your financial losses under control.

Warning

Signs of Problem Gaming

The first step toward responsible gaming is being aware of your own situation. If you or someone you know shows the following signs, it's time to seek help:

Repeatedly betting more to try to recover lost money, stuck in the mindset of "I'll win it back this time."

Prioritizing gaming over sleep, meals, or family time.

Hiding the amount of time and money spent on gaming from family or friends.

Feeling restless, irritable, or low when not playing.

Using money set aside for essential expenses (rent, food, children's education) on gaming.

Repeatedly trying to set limits but being unable to stick to them.

If you notice two or more of the above signs in yourself, contact xbji customer support immediately or activate self-exclusion.

Support

Steps to Getting Help

Getting back on the path of responsible gaming can feel difficult, but xbji is always here for you. Follow the steps below:

  • 1
    Know Yourself

    Answer the self-assessment questions below honestly. Knowing where you stand is the first and most important step.

  • 2
    Set Limits

    Go to your xbji account settings to set deposit, betting, and session limits. It's entirely your decision — no one else will know.

  • 3
    Take a Break

    Activate a cooling-off period or self-exclusion. Use that time for family, hobbies, or something new.

  • 4
    Get Support

    Xbji live chat support is available 24/7. Even if you're not comfortable talking to someone you know, you can always reach out to us.

  • 5
    Professional Support

    If needed, seek advice from a mental health professional. Gaming addiction is a treatable condition — there's no shame in getting help.

Budget Advice

Healthy Gaming Budget

Budget planning is essential for responsible gaming at xbji. Keep in mind:

  • Only bet what you can afford to lose without it affecting your household finances.
  • Keep your gaming budget to a maximum of 5% of your monthly income.
  • Set aside your entertainment budget in advance, and don't deposit more money if you lose.
  • When you win, set aside a portion of the profit — don't bet it all again.

Gaming at xbji is entertainment — not an investment. There are no guarantees of long-term winnings, so spending within your means is always the smartest approach.

Self-Assessment Questionnaire

Answer the questions below honestly. This is completely confidential.

Has gaming ever caused problems with your family or work?

Never Sometimes Often Always

Do you bet more to try to recover money you've lost?

Never Sometimes Often Every time

Do you feel restless or irritable when you're not playing?

No Sometimes Often

Have you ever used money meant for essential expenses on gaming?

Never Once or twice Multiple times

Have you hidden how much time or money you've spent on gaming from family or friends?

No Sometimes Regularly

If most of your answers are "Often" or "Always", please speak with xbji's support team or set up self-exclusion.

Core Principles

Xbji Responsible Gaming Policy

Xbji has always believed that genuine entertainment is only possible when a player is healthy, aware, and in control. Responsible gaming isn't just about playing less — it's about playing mindfully, respecting your limits, and treating gaming as one small pleasure in life.

At xbji, responsible gaming isn't a box-ticking exercise — it's built into every part of our service. Safety tools are automatically active on every player's profile, and our AI-driven system proactively sends alerts whenever unusual gaming patterns are detected.

Xbji firmly believes that a happy, healthy player is good for the platform in the long run. That's why we look beyond profits and consider the overall well-being of every member.

  • Reading the responsible gaming policy is mandatory when creating a new account at xbji.
  • A Responsible Gaming reminder is displayed on every deposit page.
  • Regular players receive a monthly gaming report by email.
  • If a gaming session exceeds 3 consecutive hours, an automatic break notification is sent.
  • All tools are free to use at any time — no fees apply.
Minor Protection

Protect Children and Minors

Xbji strictly enforces an 18+ policy. Minors are completely prohibited from participating in any gaming activity, and we use multiple layers of verification to ensure this. For families with children or teenagers, our recommendations:

  • Lock the xbji app or website with a password on any shared device.
  • Do not share your account login credentials with any family member.
  • Use parental control software on your browser.
  • If you suspect a minor is using xbji, contact customer support immediately.

If xbji detects an underage account, it is immediately suspended and all associated data is permanently deleted.

Self-Exclusion

How Self-Exclusion Works

Self-exclusion is xbji's most powerful Responsible Gaming tool. Once activated, you will be locked out of the platform for a set period of time. During self-exclusion:

  • Account login will be completely disabled.
  • No deposits, bets, or gameplay will be permitted.
  • No bonuses, promotions, or marketing messages will be sent from xbji.
  • Your balance and winnings will remain secure.
  • Self-exclusion cannot be cancelled before the period ends.

To set up self-exclusion, go to the "Responsible Gaming" section in your account settings, or submit a request directly through customer support. Self-exclusion takes effect within 1 hour of your request.

Self-exclusion periods: 30 days, 3 months, 6 months, 1 year, or permanent. To cancel a permanent self-exclusion, you must contact support directly, and it will take effect no earlier than 7 days after the request.

Quick Navigation

Content


Need help? Our support team is always ready.

Email Support
Live Chat
Active 7 days a week, 24 hours a day

Frequently Asked Questions

Answers to the Most Frequently Asked Questions About Responsible Gaming

No, your balance remains fully secure during self-exclusion. Once the self-exclusion period ends and your account is reactivated, you will have full access to your balance and any funds you had saved.

Decreasing your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this is intentionally designed to prevent impulsive over-betting.

No. If you attempt to open a new account using the same identity during self-exclusion, xbji will detect and block it. This is done entirely for your own protection.

No, all responsible gaming tools at xbji are completely free. Deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion — every feature is available at no cost.

If you're concerned about a family member, reach out to xbji's support team. We'll handle it with full confidentiality and take the necessary steps. Having an honest conversation is always the best approach — speak from a place of love, not blame.

Play Safe, Stay Happy at xbji

Responsible gaming doesn't mean less fun — it means making the fun last longer. Join xbji today and play with awareness.

বাংলা